Job Title: Inside Sales CSR-Additives & Polymers
Job Type: Full Time
Job Location: Thomson


Amcor, Inc. with headquarters in Thomson, GA is a privately held manufacturer and supplier to the global plastics industry.  The company was founded 25+ years ago and operates four divisions, all of which are poised for a period of rapid growth.  This role is within the Custom Additives & Chemicals Division, which provides specialty products to plastic manufacturers to improve functional product properties and optimize production costs.

This is a career development position with progressive on-the-job training best suited for candidates interested in joining a growing company towards professional advancement and personal earnings potential.  The company is extremely innovative and has grown by following a simple yet powerful philosophy: “to solve customers’ problems and challenges”.

The Preferred Candidate:

            To include but not limited to:

  • Is an effective communicator with the ability to de-escalate problem situations, relay customer needs to the sales/production team, and independently execute order fulfillment.
  • Is well organized and motivated to properly plan ahead for customer orders using forecasting through regular contact with current customer and the Regional Sales Manager.
  • Prioritizes maintaining customer relationships and coordinating their various needs and activities including quoting, sampling, order entry, expediting/ order fulfillment/ logistics, problem resolution, etc. for highest customer satisfaction.
  • Consistently prospects for and develops new accounts through research, cold calling, lead management, appointment setting, information sharing, quoting and generating new business.
  • Develops and maintains a relationship with outside Regional Sales Managers to drive increased account sales and profitability.
  • Works cooperatively within a team structure and willing to contribute to the overall development of the additives and chemicals division.

Education and Experience:

  • At least 2 years of applicable customer service with demonstrated understanding of the order to cash process including logistics
  • Bachelor’s degree preferred, but not required.
  • Strong administrative abilities with attention to detail and excellent organizational, time management, and follow up skills. Excellent interpersonal communication skills, both oral and written.

Job Functions:

  • 50% Clerical-data entry & maintenance
  • 20% Personal contact with current customers ie: phone/conference calls, email, in-person meetings
  • 20% Personal contact with prospects & leads with priority given to phone/conference calls
  • 10% Interdepartmental contact.

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