Inside Sales/Customer Service Rep

 Inside Sales/Customer Service Rep- Custom Film & Bag Division

 

Description:

Staff will interact on a continual basis with outside sales staff, production, technical and warehousing in an effort to communicate effectively with customers, ensuring high levels of customer satisfaction.

 

  • Schedule: Monday-Friday, 8am-5pm or as needed
  • Salary: $40,000 + Quarterly commission (total comp potential $60K+)
  • Location: Thomson, GA

 

Responsibilities:

            To include but not limited to:

  • Respond promptly to customer inquiries regarding products, quotations, availability and production lead times.
  • Understand customer needs and requirements.
  • Develop meaningful relationships with new and existing customers.
  • Source new sales opportunities through inbound lead follow-up and targeted outbound cold calls and emails.
  • Provide support in scheduling meetings for existing customers or new customers, as required.
  • Stay up-to-date on product knowledge, availability, usage and pricing.
  • Work directly with the outside sales team to develop and grow new and existing business into long term, profitable accounts.
  • Confirm all technical information with customer and/or outside sales manager and enter orders into system.
  • Generate production orders per customer PO’s and projected usage.
  • Work closely with production to ensure on time availability and delivery of material.

 

Requirements and Skills:

  • Ability to multi-task, prioritize and manage time effectively.
  • Excellent interpersonal communication skills, both oral and written.
  • Ability to operate effectively with high quality output in a fast-paced work environment, while adapting to quickly changing priorities.
  • Possess a high level of integrity while working independently and in a team environment.
  • Computer literate with proficiency utilizing Microsoft software products.
  • Basic mathematical calculations to determine weights, percentages, area and volume.
  • Strong phone presence.

 

Education and Experience:

  • Associate’s degree (A. A.) or equivalent from two-year College or technical school and two years of related experience and/or training; or an equivalent combination of education and experience required.

 

 For potential consideration submit resume to HR@amcorplastics.com

To apply for this position, please send your resume to: HR@amcorplastics.com